Privacy Policy
Star Gun Shop respects your privacy. This Privacy Policy explains how we collect, use, protect and manage personal information when you visit our website, create an account, place an order, contact customer support or interact with our online store.
By using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
Star Gun Shop may collect information you provide directly, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Account login details
- Order information
- Customer support messages
- Payment-related information handled by payment processors
- FFL dealer information, when required for firearm transfers
We may also collect technical information automatically, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring website
- Cookies and similar tracking data
How We Use Your Information
We use customer information to operate the website, process orders and provide support.
This may include:
- Processing purchases
- Managing customer accounts
- Confirming order details
- Communicating order updates
- Arranging shipping
- Supporting FFL transfer requirements
- Responding to customer questions
- Preventing fraud or misuse
- Improving website performance
- Sending marketing emails, only where allowed
- Meeting legal, tax or compliance obligations
Star Gun Shop does not sell personal information as a regular business practice.
Firearm and Ammunition Compliance
Some firearm, ammunition or regulated product orders may require additional information for lawful processing, shipping or transfer. This may include FFL dealer details, order documentation or information needed to verify that a transaction can be completed according to applicable law.
All firearm and ammunition purchases must comply with federal, state and local laws.
Payment Information
Payments may be processed by third-party payment providers. Star Gun Shop does not store complete credit card numbers on its own servers unless clearly stated and securely handled by an authorized payment system.
Payment providers may collect and process payment details according to their own privacy and security policies.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, remember preferences, support shopping cart functionality, measure website traffic and improve marketing performance.
Cookies may be used for:
- Website functionality
- Shopping cart and checkout features
- Account login sessions
- Analytics
- Security
- Advertising or remarketing, where used
You can control cookies through your browser settings. Disabling cookies may affect some website features.
Email and Marketing Communications
If you subscribe to our newsletter or opt in to marketing messages, we may send product updates, promotions, store announcements or other relevant communications.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting customer support.
Transactional emails related to orders, accounts, shipping or support may still be sent when necessary.
How We Protect Your Information
Star Gun Shop uses reasonable technical and organizational measures to help protect customer information from unauthorized access, misuse, loss or disclosure.
Security measures may include secure website connections, restricted access, fraud prevention tools, account protections and trusted service providers.
No website or online system can guarantee complete security. Customers should use strong passwords, protect account login details and contact us if they suspect unauthorized account activity.
When We Share Information
We may share information with trusted third parties only when needed to operate the business, complete orders or meet legal obligations.
These parties may include:
- Payment processors
- Shipping carriers
- FFL dealers, when required
- Website hosting providers
- Email service providers
- Fraud prevention tools
- Analytics providers
- Legal, tax or compliance advisors
- Government or law enforcement authorities when required by law
We do not share more information than necessary for the relevant purpose.
Third-Party Links
Our website may contain links to third-party websites, manufacturers, payment providers, shipping services or external resources.
Star Gun Shop is not responsible for the privacy practices, content or security of third-party websites. Customers should review the privacy policies of those websites before providing personal information.
Data Retention
We keep personal information only as long as necessary for business, legal, tax, accounting, order, customer service or compliance purposes.
Order records may be retained for a longer period when required for legal, tax or compliance reasons.
Customer Rights
Depending on your location, you may have rights related to your personal information, including the right to request access, correction, deletion or restriction of certain data.
To make a privacy request, contact us using the information below. We may need to verify your identity before completing the request.
Children’s Privacy
Star Gun Shop is not intended for children. You must be of legal age to purchase firearms, ammunition or regulated products.
We do not knowingly collect personal information from children. If you believe a child has provided personal information through the website, contact us so we can review and remove it where appropriate.
State Privacy Rights
Customers in certain states may have additional privacy rights under applicable state law. These may include rights related to access, deletion, correction, opt-out requests or limits on certain data uses.
If you live in a state with specific privacy rights, you may contact us to submit a request.
Changes to This Privacy Policy
Star Gun Shop may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
We encourage customers to review this page periodically to stay informed about how information is collected, used and protected.
Contact Us
For questions about this Privacy Policy or to submit a privacy request, contact us at:
Email: contact@stargunshop.com
Please include “Privacy Request” in the subject line so we can direct your message properly.